Effective Date: November 22,2024
Welcome to Gill Cleaners! By accessing our website (https://gillcleaners.com) or using our dry cleaning and laundry services, you agree to abide by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
Gill Cleaners provides professional dry cleaning, laundry, and related services. These Terms govern the use of our website and services. If you do not agree to these Terms, you must discontinue use immediately.
2. Use of Services
Eligibility
You must be at least 18 years old or have the permission of a legal guardian to use our services.
Customer Responsibilities
-
- Provide accurate and complete information during order placement.
-
- Inspect items upon delivery or pickup and notify us of any issues within 24 hours.
-
- Adhere to proper care labels on garments, as we are not responsible for manufacturer defects or damages resulting from misleading care instructions.
3. Pricing and Payment
Pricing
All prices for services are listed on our website or provided during order confirmation. Prices may vary based on garment type, service level, or additional treatments.
Payment Terms
-
- Payments must be made in full before order delivery or pickup.
-
- Accepted payment methods include Debit/Credit cards, Cash.
-
- Unpaid orders may be subject to cancellation or late fees.
4. Turnaround Time
While we strive to meet stated turnaround times, delays may occur due to unforeseen circumstances. Gill Cleaners is not liable for delays caused by weather, technical issues, or third-party vendors.
5. Garment Care and Limitations
Care Labels
Gill Cleaners adheres to manufacturer care labels and standard cleaning practices.
Damage and Loss
-
- We exercise the utmost care but are not liable for damages caused by:
-
- Pre-existing conditions such as weak fabric, stains, or wear and tear.
-
- Items left in pockets, such as pens, keys, or jewelry.
-
- We exercise the utmost care but are not liable for damages caused by:
6. Refund and Re-Cleaning Policy
-
- Re-Cleaning: If dissatisfied, we will re-clean your garment free of charge within 48 hours of delivery.
-
- Refunds: Refund requests are reviewed case-by-case and are not guaranteed.
7. Customer Property
Any items left unclaimed for more than 30 days will be considered abandoned and donated to charity.
8. Website Use
Content Ownership
All content on https://gillcleaners.com, including text, images, and branding, is the property of Gill Cleaners. Reproduction or unauthorized use is prohibited.
User Conduct
Users must not:
-
- Misuse the website or services.
-
- Submit false or fraudulent information.
9. Third-Party Services
Our website may include links to third-party services. Gill Cleaners is not responsible for their content or practices.
10. Liability Limitation
Gill Cleaners is not liable for:
-
- Indirect, incidental, or consequential damages.
-
- Delays, errors, or failures caused by factors beyond our control.
11. Amendments to Terms
Gill Cleaners reserves the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised Terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Michigan Jurisdiction. Any disputes will be resolved exclusively in the courts of MichiganJurisdiction .
Contact Us
For questions or concerns about these Terms, please contact us at:
Gill Cleaners
200S Wayne Rd, Westland, MI
Email: info@gillcleaners.com
Your Satisfaction, Our Commitment!
By using Gill Cleaners, you agree to our Terms and Conditions, ensuring a professional and reliable experience.